Global IT Field Services

Count on CentricsIT for IT Field Services, Deployed Globally.

One Resource for IT Outsourcing, When and Where You Need It.

CentricsIT leverages a global network of heavily vetted and experienced field engineers to perform nearly any type of global IT services you require. We own the outcome and realize quality delivery is our only guarantee to future business.

The days of managing multiple IT services vendors across different locations are over. Our clients expect us to be the center of excellence providing precise and transparent execution of IT operational tasks, projects, and ongoing programs.

Primary Disciplines

Network/Connectivity/Wi-Fi

End User Computing/Deskside/Client Device and Mobility

Data Center

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IT Field Services Categories

Break/Fix

Degradation of service or complete outage affecting end user and deskside, network connectivity and data center hardware/software

IMAC-D

Installs, Moves, Adds, Changes, and Destruction

Professional Services

Wireless surveys and assessments, audits, solution deployments, imaging, data center migrations

Operational

Media handling, escorting, performance management, administration, cleaning of equipment and tech rooms

Staffing

On-demand labor for recurring tasks, staff and skill augmentation, additional coverage, PTO support or staff reductions

On-Demand Service Delivery

Case Management Portal: Log Cases Easily with Complete Status Visibility

Clients today care more about how providers deliver their services, what level of visibility will be provided throughout the engagement, how tickets are created and managed and how the quality of engineers and their performance can be assessed and managed than ever before.

When you partner with CentricsIT for your projects, you can log into our case management portal and create your own tickets, monitor the status, make notes or changes, and collaborate with your team.

You can also call our dedicated support line 24 x 7 x 365 or email your request and receive alerts once your project is in queue.

Project-Based Service Delivery

CentricsONE: Transparency and Communication for Real-Time Collaboration

When you engage the project team at CentricsIT, we become one with your internal team, delivering updates in real-time through the CentricsONE collaboration tool. Logging in to CentricsONE gives your team the ability to communicate with CentricsIT in real-time, update project milestones, requests changes, or simply check the status of the ongoing milestones.

Transparency and collaboration are the keys to our ongoing customer relationships—and the backbone of our service delivery model.

“It’s always nice to get more than what you want AND save money!”

We discussed with our CentricsIT rep exactly what we needed, and they came back to us with more than we initially were looking at buying and saved us over 60%. We were amazed!”– IT Manager, Large Southeast Manufacturing Company

“CentricsIT stood out immediately because of their pricing. They blew the other companies out of the water. Furthermore, their customer service and attention to detail was fantastic. Our rep is available to us 24/7. You could even say that he’s an extension of our IT team.”

IT Director, Global Company in Software Vertical

“Price was definitely the biggest factor, but I have to say that I am always impressed with how quickly I get a response when requesting a quote from CentricsIT. With CentricsIT, I usually get a quote back within 30 minutes or at the very least, by end of business day. That’s a great way to do business.”

Enterprise Network Engineer, Global Company in Healthcare Industry