Field Services

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Five Questions to Ask Your IT Field Services Provider

You’ve already determined to outsource a percentage of your IT tasks to alleviate pressure on your in-house teams. However, not all “full lifecycle” vendors can deliver fully—and globally—on their promises. For multinational companies, contracting with a different IT field services provider for each of your locations adds logistical complications and increasingly complex vendor obligations. Global companies need a [...]

What to Expect During a Traditional Rack-and-Stack Project

It doesn’t make sense to have your L4 engineers stop work on a critical cloud migration and dedicate (over-qualified) time to rack-and-stack operations. You can’t afford to under-utilize your high-level full-time team for routine projects that could easily be handled by less expensive expertise. With an engineering talent gap affecting teams globally, 90% of organizations are turning to [...]

Microsoft Pushes Users to Windows 10

This post on Windows 10 migration announcements was contributed by CentricsIT Global Services Executive Don Pettingill. Pettingill works from the CentricsIT office in Charlotte, NC (USA). Haven’t made the migration to Windows 10 yet? That could cost you. Microsoft recently announced a new annual fee for Windows 7 support effective as of January 2020—a fee that will increase in price every [...]

Evaluating Global On-Demand Field Engineering Services

As the IT manager of a multi-location company, you are no stranger to “doing more with less.” So why haven't you explored global on-demand field engineering services? With an ever-tightening budget, you must staff each of your global sites, maintain all physical and virtual environments, and somehow deliver on the latest projects requested by upper management. You need [...]

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