Multi-Vendor IT Maintenance Services

CentricsIT is a comprehensive global IT solution provider that focuses on quality and value in the data center. Our third-party IT maintenance and support is designed to either entirely replace or seamlessly blend with OEM maintenance plans. Switching to CentricsIT saves our customers an average of 40–70% on IT maintenance costs; and with data center maintenance comprising 70% of the average IT budgets, that’s a huge amount of money. But the value doesn’t stop there. The level of service we’re able to provide our customers cannot be touched by the OEM.

  • We value relationships and know every one of our customers by name—you’re more than just an account to us.

  • We have offices and secure stocking depots positioned across the world.

  • We spare all parts ourselves and house them locally to you, wherever you are.

  • Our service levels are 100% customizable—no cookie-cutter contracts or pricing plans.

  • We offer same-day responses on all quotes.

  • Fast engineering response.

  • We offer discounts for multi-year maintenance contracts.

  • Our engineers are experienced with end-of-life products.

  • There are no price increases for the life of your equipment.

“We were trying to find opportunities to stand out amongst the competition technologically, while optimizing our existing support contracts. CentricsIT implemented a multi-vendor maintenance program, which bundled a number of OEMs under one maintenance contract. This program allowed us to cut our maintenance spend by more than 40% and become more operationally efficient.”

European Telecommunications Provider

With offices and secure stocking depots positioned around the world, meeting or exceeding our service levels is standard. We spare all parts ourselves and house them local to you, wherever you are, ensuring that we keep your downtime to a minimum. And our service levels are 100% customizable to meet your unique needs and requirements.

Most of our customers find incredible value in our maintenance philosophy. Simply put, it doesn’t make sense to pay more money to maintain older equipment. Parts are more abundant and cheaper, and there are more IT support specialists trained to repair machines that have been around for a few years. When the OEM hikes your maintenance costs up just because your equipment is older, they’re just trying to intimidate you into purchasing newer hardware that you might not even need.

Lowering the cost of maintenance services without sacrificing quality is possible with CentricsIT. Our expertly-trained consultants can recommend a variety of maintenance support solutions for your enterprise that are highly customizable and easily adaptable as your Infrastructure Support Service (ISS) needs change. Our consultants can also devise a self-support model that can further save money by allowing you to manage issues internally and store replacement or spare parts onsite. Capitalizing on your technology asset’s full potential has never been easier.

If you’re looking for a third-party maintenance provider you can trust, look no further than CentricsIT. Talk to one of our support specialists today to get a personalized quote.


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