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Five Questions to Ask Your IT Field Services Provider

You’ve already determined to outsource a percentage of your IT tasks to alleviate pressure on your in-house teams. However, not all “full lifecycle” vendors can deliver fully—and globally—on their promises. For multinational companies, contracting with a different IT field services provider for each of your locations adds logistical complications and increasingly complex vendor obligations. Global companies need a global IT field services solution that can help them anywhere, anytime they need a partner to fill in the gaps. But not every “global” IT field services provider can truly fulfill your international outsourcing needs, and not every field services provider can rise to the challenges your company has. That’s why it’s essential to appraise your options before signing on with a new IT field services provider. Here are five key questions [...]