The OEM’s approach to maintenance doesn’t make sense to us. The OEMs treat your maintenance contracts more like insurance policies—the older your equipment and the more likely it is to fail, the more they charge to maintain and support your machines.
That seems reasonable until you break down the true cost of maintaining your hardware over time. What the OEM doesn’t tell you is that it actually costs less to maintain older equipment as spares become more abundant and engineering talent more prevalent. It’s simple economics: supply and demand. And to us, it’s just common sense to pass the subsequent savings on to you—40% to 70% on average.