fixit

/Tag: fixit

FixIT: Addressing Attention Lights on HP Integrity Servers

The CentricsIT engineering experts are here to help with your data center in our monthly FixIT column. This month, learn how to access and clear system error logs  to address attention lights on HP Integrity servers. Below, our engineers walk you through an example on how to first show the log, then select event, and finally select Text to make the log more readable. You can also clear the logs using the C command. If you need additional assistance, contact us to talk about our on-demand engineering options.    [mp] MP> SL   Event Log Viewer Menu:   Log Name            Entries    % Full      Latest Timestamped Entry --------------------------------------------------------------------------- E - System Event          741        72 %      21 Jan 2012 04:14:32 F - Forward Progress     4000       100 % B - Current Boot          148        [...]

FixIT: HP Error Associated with Failed Disk Drives on HP XP24000

Here at CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center, we are here to help. If there is an error code you can't fix, let us assist you in our monthly FixIT column. This month, we're focusing on the HP error associated with failed disk drives on HP XP24000. Even though the drives are hot swappable, you will need to follow these steps in order to correctly remove the failed drive and add the replacement. Go into maintenance window and select DKU with failed drive: Select the HDU information, Front or Back: Select the HDU: Verify the drive status: When asked if you are sure select “YES”. The drive will spin down and you will be prompted to replace. [...]

FixIT: HP Memory 207 Initialization Error

Here at CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center, we are here to help. If there is an error code you can't fix, let us assist you in our monthly FixIT column. This month, we're focusing on the HP Memory 207 Initialization Error. The memory 207 initialization error will always appear during the boot process and will be accompanied by several loud beeps.  In addition to the basic error message, the screen will also display the specific processor slot and memory dims that are effected. What are the Causes of the HP Memory 207 Initialization Error? There are three possible causes of this error: The memory dim is not seated properly or is faulty Processor is dirty or damaged Damaged processor slot How [...]

FixIT: Oracle Error Code SPX86-8002-2J

Here at CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center, we are here to help. If there is an error code you can’t fix, let us assist you in our monthly FixIT column. This month, we’re focusing on the Oracle Error Code SPX86-8002-2J. Recently we had a support call about an Oracle X4-2L that had been working adequately for months but then randomly powered itself down without warning.   X4-2L The error was as follows: fault.chassis.domain.boot.power-off-unexpected SPX86-8002-2J The customer also claimed they would get a CPU error for P1.  The customer diagnosed this as a faulty CPU module and replaced the "faulty" CPU.  The server ran fine for a few more months. However, eventually the same fault returned. The description for this fault [...]

FixIT: Juniper Warning – This Device Has Booted From The Backup Junos Image

Here at CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center, we are here to help. If there is an error code you can’t fix, let us assist you in our monthly FixIT column. This month, we’re focusing on the Juniper Warning: This Device Has Booted From the Backup Junos Image in Juniper EX Series models. The Juniper warning message appears as follows: Juniper Warning Message: How to FixIT: To fix this issue, enter the following commands from the root prompt: Request system snapshot media internal slice alternate Show system storage partitions Request system slice alternate media internal Once the switch reboots it should boot from the primary image partition. If you have any further questions about a Juniper System Error Message, contact our dedicated IT support staff [...]

FixIT: Dell System Error Message PCI1360

Here at CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center, we are here to help. If there is an error code you can’t fix, let us assist you in our monthly FixIT column. This month, we’re focusing on the Dell System Error Message PCI1360 in Dell PowerEdge R720 and R720xd models. Dell System Error Messages appear on the monitor to notify you of a possible problem with the system. These messages refer to events recorded in the System Event Log. The PCI1360 System Error Message is an LCD message. Message A bus fatal error was detected on a component at slot <number>. LCD Message Bus fatal error on slot <number>. Re-seat PCI card. Details System performance may be degraded, or system may [...]

FixIT: NetApp Error Unsupported Label Version

At CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center we are here to help. If there is an error code you can’t fix, let us assist you in our monthly FixIT column. This month, we’re focusing on a common NetApp error code. The error will display as: Unsupported Label Version Description: When running an aggr status –r after assigning new drives on your Netapp, the drive shows up under broken drives with label version next to it. This is caused by adding a drive from a newer OS, ie. 8.1 to 7.37. Resolution: There are two different resolutions. 1. First Option Put drive back into the server it came from Log into diag mode Run Labelmaint isolate id Then Label wipe id Labelmaint [...]

FixIT: VMware Vix 21009

At CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center we are here to help. If there is an error code you can’t fix, let us assist you in our monthly FixIT column. This month, we’re focusing on a common VMware error code: VMware Vix 21009. The error will display as: vix error code = 21009 This error occurs typically during an upgrade installation of VMware Tools. This is due to security restrictions that prevent an update by a guest. The guest option is automatically disabled by default. The solution should be a quick fix if you come across this error. If the machine is still running, shut it down Go to the datastore browser and find your way to the virtual machine directory [...]

FixIT: Sun Error Code – SP Not Present in the System

Here at CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center, we are here to help. If there is an error code you can't fix, let us assist you in our monthly FixIT column. This month, we're focusing on the Sun/Oracle error code: WARNING: Configuration variable setting will not persist after reset or power cycle Warning: SP not present in the system This error code can occur in the following Sun servers: Netra SPARC T3-1 Netra SPARC T3-1B Netra SPARC T3-1BA Netra SPARC T4-1 Netra SPARC T4-1B Netra SPARC T4-2 Oracle Supercluster M6-32 SPARC M5-32 SPARC T3-1 SPARC T3-1B SPARC T3-2 SPARC T3-4 SPARC T4-1 SPARC T4-1B SPARC T4-2 SPARC T4-4 SPARC Supercluster T4-4 SPARC T5-1B SPARC T5-2 SPARC T5-4 SPRAC T5-8 Many [...]

FixIT: IBM Error Code CA00E1F5/EA01B015

Here at CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center, we are here to help. If there is an error code you can't fix, let us assist you in our monthly FixIT column. This month, we're focusing on the IBM error code: CA00E1F5/EA01B015 Type of Unit: IBM 8204-E4A Situation: Trying to install AIX Operating System Error Code: CA00E1F5/EA01B015 (Shown on Operations Panel)/(Shown through Putty) Explanation Build boot device list Problem Determination If the system or partition hangs on this checkpoint, look for a location code in the operator panel. If a location code is being displayed when the hang occurs, suspect the device at that location code. If the device at that location code is good, suspect the other bootable devices that [...]