CentricsIT assists companies of all sizes around the world to better manage their data centers. We provide IT hardware support services for all of the leading equipment manufacturers, including IBM.
Whether you are switching your Netezza equipment reaching EOS or your entire infrastructure to third-party maintenance (TPM), your company will reap the benefits of our provided Netezza support.
TPM enables you to take back control of your refresh cycle from IBM without sacrificing the support quality. At CentricsIT, we work on the same 24x4x7 SLAs as the OEMs to ensure that when your company makes the switch to third-party maintenance, you will see an improvement in SLA delivery time.
At CentricsIT, we don’t offer one-size-fits-all maintenance plans. Our SLAs are customized to the client’s unique needs. Our team works closely with yours to identify infrastructure components best suited for TPM, design SLAs that optimize cost without increasing risk, determine where necessary spares will be securely stocked in one of our global secure stocking locations, and assess whether an onsite engineer is necessary for your environment.