third party maintenance

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EMC Reaching EOSL in 2020

The OEM supply chain is significantly backed up, with some companies unable to provide dates for shipments. But that doesn’t mean the OEMs are pushing back their end-of-support-life (EOSL) deadlines. For those companies with EMC reaching EOSL in 2020, options are more limited than before. As it is, the OEM forced refresh cycle has companies looking for channel alternatives to prevent having to reinvest in new hardware when their current data centers are operating at full capacity with critical workloads. But with EMC unable to deliver new hardware when companies need it to prevent paying high support costs on sunset equipment and companies feeling the pinch of the current recession, reinvesting isn’t an option for many. EMC EOSL Upcoming Deadlines MODEL EOSL DATE Data Domain DD160 6/30/2020 Isilon S200 6/30/2020 [...]

Preparing for IBM Going EOSL in 2020

You have critical instances running on your IBM servers and crucial data in your IBM storage—but have you been keeping up to date with the deadlines for your IBM hardware going EOSL in 2020? When juggling a multitude of vendors on top of driving strategic initiatives, IT managers have little time left to track contracts, contacts, and support deadlines. Unfortunately, the OEMs often announce end-of-life (EOL) and end-of-service-life (EOSL) before companies are ready to update the hardware they’d already heavily invested in and currently rely on. Don’t let the EOSL deadlines sneak up on you. See your options for IBM going EOSL in 2020. Option One: Buy Brand New Hardware from the OEM to Replace Your IBM Going EOSL in 2020 Of course, you could always let the OEM continue [...]

New Year, New IT Budget—Spend Wisely

A new year means a new IT budget. You could spend time that you don’t have re-structuring your operations, tweaking your networks, cost-cutting infrastructure, and generally cutting corners—all for small percentage savings with no real guarantee. There’s lower-hanging fruit for cost-optimization. Rather than expend exorbitant time and effort, you could take more logical and efficient measures that don’t deplete your in-house resources and allow you to see more immediate results. Here's how to start the year off on the right foot and get some quick wins. Make Immediate Room in Your IT Budget Consider the following alternatives to how you currently leverage and maintain your virtual and physical infrastructure. Third-Party Maintenance OEM hardware support increases significantly in cost after EOL is announced. And this seeming monopoly often pressures you to [...]

Preparing for IBM Power7 Going End-of-Service-Life (EOSL)

Perhaps you were fully expecting the End-of-Service-Life (EOSL) announcement for your POWER6 units; you bought them back in 2007, so it makes sense that IBM would already be starting the process of sunsetting them. What you might not have been expecting was the EOSL announcement to include your 8202-E4C POWER7s when these servers still work well in your environments. So, what are your options? 1.     Upgrade and Replace IBM Power7 Going EOSL: The IBM POWER9 IBM made its POWER6 and POWER7 announcements in preparation for a new generation of systems based on IBM’s Nimbus and Cumulus POWER9 chips. Fundamentally, POWER9 was built for data-intensive workloads with its optimized silicon, I/O subsystem technology, NVIDIA NVLink accelerators, PCIe Gen4, and OpenCAPI standards. POWER9 promises to accelerate bandwidth and compute options as well [...]

Third-Party Maintenance for IBM Netezza Reaching EOS

IBM is Pushing Early-Gen Netezza Users to Refresh—Know Your Options IBM recently announced the End-of-Support (EOS) date for the first three generations of Netezza products as June 30th, 2019. With this announcement, organizations using Skimmer (version N100-1), TwinFin (all N1001 versions), and Striper (all N2001 versions) are being pushed to begin the refresh process for hardware that still provides value. But companies have more options than spending massive amounts of CAPEX to refresh their data storage and analytics environments. IBM’s latest announcement is indicative of the typical OEM philosophy to force companies into a refresh, even organizations that aren’t ready to make the transition. With mission critical systems and complicated legacy applications still running on IBM Netezza EOS hardware, companies are now faced with an expedited refresh or loss of [...]

Knowing Your Options for Cisco Nexus 7000 End of Life

It seems like just yesterday that your Cisco Nexus 7000 was a brand-new product, but EOL for the Nexus 7000 was announced back in August of 2013, and EOSL was called the following year. More recently, it was announced that the last day to renew your support contracts was mid-November of this year, and the last day that you will receive “applicable service and support” from Cisco will be August 31, 2019. In short, the 7000s are well on their way to complete OEM retirement. But those 7000s could still be going strong in your environments. If you don’t have any complaints about performance or production, why fix what isn’t broken? Choosing to Take the Replacement Route In short, the Cisco Nexus 7700s are the most straightforward drop-in replacement solution [...]

Five Questions to Ask Your Third-Party Maintenance Provider

Change can be unnerving, especially when it involves the maintenance and support of your enterprise hardware. You trust the OEM to take care of your equipment, but the support costs are beginning to take a toll now that EOL has been called on your equipment. You need to find an alternative. One that doesn’t charge a premium. But one that provides the same level of service and the same quality replacement parts that you had before. To help calm your mind, we've put together a few questions to help you properly vet a potential Third-Party Maintenance (TPM) vendor. Five Key Questions to Ask Before You Sign 1.   How Global Are You? Considerations: If you are a multinational company, you need a vendor that can support you and have boots on [...]

Gartner’s Take on IT Cost Optimizations with Third-Party Maintenance

Your CFO probably doesn’t have a thorough understanding of what occurs in the data center from day-to-day. That’s okay. It’s not your CFO’s job. But that means, when you need budgetary approval for upcoming IT projects, you might need to make a case for other cost optimization strategies before you can make your new budget pitch. To address this need, Gartner, in its guide “IT Cost Optimization Principles” shares best practices for how to optimize your IT spend and maximize business value without compromising production. Gartner’s answer? Third-party maintenance. Gartner’s IT Cost Optimization Principles In addition to conducting over a decade of IT cost optimization research, Gartner also analyzed the “results of multiple national and regional recessions [and] the Great Recession” to establish a practical methodology for IT leaders and [...]

Comparing OEM Support vs Third-Party Maintenance: Five Questions to Ask

Despite the cost savings and extended support windows offered by third-party maintenance (TPM) vendors, you might prefer your original equipment manufacturer’s processes and support protocols. But why, exactly, is that? Before you grit your teeth and pay the OEM premium, you owe it to yourself to compare OEM support vs. TPM to determine which service delivery model meets your real needs. Here are a couple questions that we recommend you ask any prospective maintenance provider. 1.  When is EOL/EOSL on all my machines? OEM: Although the OEMs offer maintenance for the first several years of the hardware’s lifecycle, they will eventually pull support entirely once they announces final EOSL. Because the OEM will no longer be manufacturing, procuring, or refurbishing replacement parts, it is unable to sustain your legacy equipment [...]

Our Disruptive Approach to IT Lifecycle Management

The logistics necessary to sustain your enterprise IT lifecycle management processes are considerable. To continue production and keep your infrastructure optimized, you have to choose between one of two difficult options: Muscle through and coordinate IT operations yourself with your already-lean IT team. Outsource your IT operations to a large-scale management corporation. But which option should you choose? Working with What You’ve Got In-house management can be costly, stressful, and inefficient, especially if you already have a lean IT team. If it’s all you can do to keep your current IT infrastructure “well-oiled,” it becomes impractical to think about digital transformations or advances towards more complex cloud initiatives. Simply put, if your (very expensive W2) L5 engineers are stuck doing laptop battery troubleshooting, then they don’t have the time to [...]