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FixIT: HPQ:HP_MemoryModule:0-2

At CentricsIT, we are your IT experts. We are here to help with any data center hardware maintenance issue that arises. If there is an error that you can't fix, we can help in our monthly FixIT column. This month, we're helping remedy the HP error code: HPQ:HP_MemoryModule:0-2. FixIT If you receive the error "HPQ: HP_MemoryModule: 0-2" it is likely due to a memory module that has failed or is likely tohp error code fail. Your log may look like this: HP_MemoryModule",Tag="HPQ:HP_MemoryModule:0-2"" AlertType: 5 0x5 (Device Alert) Description: "A memory module has failed or is predicted to fail. (Physical Memory Module 2 on board 0)" EventCategory: 3 0x3 (Memory) ProbableCauseDescription: "Memory Module Failed or Predicted to Fail" ProviderName: "HP Memory" ProviderVersion: "2.2.0.0" RecommendedActions[0]: "Check the memory configuration and replace memory [...]

FixIT: HP Error HPSA1

Here at CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center, we are here to help. If there is an error code you can't fix, let us assist you in our monthly FixIT column. This month, we're focusing on the HP error: HPSA1 The HPSA1 error code indicates an issue with the drive controller. This error does not allow the drives to rebuild their logical configurations. HPSA1 isn't necessarily considered a high-risk error code, but when it occurs, it will eliminate redundancy in your hard drives. If one of the main drives goes bad, then nothing will automatically write to the redundant drive. The location of the error is provided by the HP ILO. The ILO will alert you when anything is wrong, [...]

FixIT: HP Error Code BOOT_CPU_FAILED

At CentricsIT, we are your IT experts. We are here to help with any IT maintenance issue that arises in your data center. If there is an error code that you can't fix, we can help in our monthly FixIT column. This month, we're covering the HP error code: BOOT_CPU_FAILED. FixIT: If your HP server will not complete the startup cycle, check the log. If you see "BOOT_CPU_FAILED" follow the instructions below to remedy your problem. In addition to the CPU failure in the log, an amber-colored LED may further indicate internal health issues with your server. The amber light shows you have an internal problem, and if you see BOOT_CPU_FAILED in the log, it's safe to assume your issue lies within the CPU. Go into test mode in the [...]

FixIT: Error Code – MEM_CORR_ERR

At CentricsIT, we are your IT experts. We are here to help with any IT maintenance issue that arises in your data center. If there is an error code that you can’t fix, we can help in our monthly FixIT column. This month, we’re covering the HP error code: MEM_CORR_ERR Error Code: MEM_CORR_ERR Explanation: This error indicates an issue with your server’s memory. It occurs when the CPU fails late self test. FixIT: First, you must determine the source of the problem. In the case of this error, the culprit could be the CPU or the DIMM(s). Start by updating your firmware to the latest version. HP has released a few equipment firmware updates that address this specific error, so make sure these are all installed. If this does not [...]

FixIT: Error Code – 0X0000002C, 0X00000000

At CentricsIT, we are your IT experts. We are here to help with any IT maintenance issue that arises in your data center. If there is an error code that you can’t fix, we can help in our monthly FixIT column. This month, we’re covering the HP error code: 0x0000002C, 0x00000000 Error Code: 0x0000002C, 0x00000000 Explanation: This is an HP server blade error code. Typically this error causes POST (Power-On Self Test) to halt and give an erroneous error message: High Temperature Condition detected by Processor on server blades with multiple AC feeds. FixIT: First, you must verify that the high temperature warning is in fact an error. Log into Integrated Lights-Out (iLO2) to view the current temperature readings and trip points for your server. If the temperature of a [...]

FixIT: Error Code – MC_INITIATED

At CentricsIT, we are your IT experts. We are here to help with any IT issue that arises in your data center. If there is an error code that you can’t fix, we can help in our monthly FixIT column. This month, we’re covering the error code: MC_INITIATED. Error Code: MC_INITIATED. Explanation: MC, also known as “Machine Check” is usually initiated by the hardware due to hardware inconsistencies or malfunctioning. On Integrity systems, MC is called MCA (Machine Check Abort). An MCA can also be caused by software—a wayward device driver or other inner-mode code. In order to fix this issue, you would have to contact local HP Support and follow the steps outlined below. FixIT: If you are able to boot the system after this, check the MCA binary [...]

FixIT: Error Code – Product_Name_Invalid

At CentricsIT, we are your IT experts. We are here to help with any IT issue that arises in your data center. If there is an error code that you can’t fix, we can help in our monthly FixIT column. This month, we’re covering the error code: Product_Name_Invalid. Error Code: Product_Name_Invalid Explanation: When examining the ID Output from the server, if you encounter the product_name_invalid error code, it means that your product name information is missing. As a result, your ID output would look similar to this: mp>cm>id: This command allows you to change certain fields in the Stable complex configuration portion of the complex profile. Retrieving the stable complex configuration portion of the complex profile. MP modifiable stable complex configuration data fields. Model String: 9000/800/rx8620 Complex System Name: Original [...]

FixIT: HP Error Code BPS_FAIL_FANFLT

FixIT: HP Error Code BPS_FAIL_FANFLT At CentricsIT, we are your IT experts. We are here to help with any IT issue that arises in your data center. If there is an error code that you can’t fix, we can help in our monthly FixIT column. This month, we’re tackling the HP Error Code BPS_FAIL_FANFLT. Error Code: BPS_FAIL_FANFLT Explanation: A fan has failed in the machine’s designated bulk power supply. This HP error code is classified as a Major Warning and can be found most commonly in the HP chassis hardware monitor. It is a very serious error that must be resolved quickly. Cause: Error Code BPS FAIL FANFLT is primarily caused by a fan failure or obstruction of the fan. FixIT: We first recommend checking to see if the fan [...]