Global IT Services

/Global IT Services
Global IT Services2018-07-27T14:18:34+00:00

ONE // The Days of Managing Multiple IT Services Vendors Around the World Are Over.

CentricsIT is a single, trusted resource for global IT services, including:

Featured in Gartner research and trusted by some of the world’s most admired companies, CentricsIT has built a reputation for exceptional service delivery and innovation in IT lifecycle management strategy over more than a decade. Our global capabilities enable a transformational level of vendor consolidation in IT that streamlines operational processes and improves business efficiency to maximize your IT resources.

ONE Global Network of Vetted, Proven Engineering Resources

Managing several disparate vendors to service your IT needs across global locations has significant drawbacks, but for most companies, it’s simply required. We recognized an opportunity to provide added value to our customers by giving them access to the substantial network of engineering talent we have cultivated over more than a decade.

1
  • Imagine one number to call, one resource to manage, and one service to rely on for consistently exceptional IT service delivery—anywhere in the world.
  • Imagine one maintenance contract to cover all your legacy assets—across borders.
  • Imagine one resource to decommission your retired assets and remarket equipment with latent secondary market value—worldwide.
  • Imagine one single, trusted vendor who can deliver all these services–anytime, anywhere.

We have an entire multi-lingual team dedicated to sourcing and vetting global partners. Our impressive database of proven resources is ready to deliver when needed, and our detailed partner rating and review process ensures our standards are consistently met or exceeded. We also run every global partner through MK Denial, a software platform that identifies companies and individuals listed as restricted parties. Furthermore, we invest in industry-leading systems and collaboration tools to enable our talent to outperform expectations—every time. We stand behind our resources confidently, and we protect your reputation and compliance status.

#OneCentricsIT: The CentricsIT Difference

While several providers offer similar IT services, no other provider can match the global reach of our network and promise the same consistently exceptional level of service. What others have tried to build, we have sustained. That’s because CentricsIT is uniquely positioned to be a world leader in global IT service delivery.

  • Our heritage as an international reseller of secondary market IT hardware is the foundation of our expertise in the global IT marketplace.
  • The explosive growth of our global third-party maintenance and ITAD practices enabled the establishment of our international network of on-demand engineering resources. It was also the catalyst behind our internal framework and service delivery methodology.
  • As the IT space has evolved, so have we. Our agility and resilience in an ever-changing industry gives us critical insight into maximizing existing IT resources, optimizing IT lifecycles, and establishing future-ready operational processes.
  • Our success has provided us with the resources necessary to invest in a strategic, multi-lingual project management organization—ensuring every client has a dedicated project coordinator and single point of contact for each engagement.

One with Your Team: Transparency in Communication and Collaboration

The foundation of all our client relationships is trust—built on ongoing, consistent, and transparent communication. From the onset of any engagement, your CentricsIT project team will work to ensure that our vision for the project is perfectly aligned with yours. From there, we own the delivery and report back.

When you partner with CentricsIT, you should expect:

  • A fully managed solution offering that is aligned with your internal standards and processes

  • Highly detailed resource vetting

  • Consistent, reliable delivery

  • Regular engagement enabled by the CentricsONE collaboration tool

  • Transparency in reporting

Learn More about Our Third-Party Maintenance Services
Learn More about Our Global IT Field Services and CentricsONE
Learn More about Our IT Asset Disposition and Remarketing