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At CentricsIT, we are your IT experts. We are here to help with any IT maintenance issue that arises in your data center. If there is an error code that you can’t fix, we can help in our monthly FixIT column. This month, we’re covering the HP error code: BOOT_CPU_FAILED.


If your HP server will not complete the startup cycle, check the log. If you see “BOOT_CPU_FAILED” follow the instructions below to remedy your problem.

In addition to the CPU failure in the log, an amber-colored LED may further indicate internal health issues with your server. The amber light shows you have an internal problem, and if you see BOOT_CPU_FAILED in the log, it’s safe to assume your issue lies within the CPU. Go into test mode in the error logs, and within a few errors of the error code” BOOT_CPU_FAILED,” you will find a processor socket number. This number signifies your problem CPU, and you should replace it immediately. Exchanging the problem CPU for a new one should solve your dilemma and get you back up and running.

If you have any further questions about this error, feel free to contact our dedicated IT support staff by calling us toll free at 1-877-531-7466. We offer a number of advanced IT repair services.

Want more out of your hardware support? Contact a Support Specialist at CentricsIT to employ a more proactive approach to your IT lifecycle management.