At CentricsIT, we are your IT experts. We are here to help with any IT maintenance issue that arises in your data center. If there is an error code that you can’t fix, we can help in our monthly FixIT column. This month, we’re covering the HP error code: 0x0000002C, 0x00000000

Error Code:

0x0000002C, 0x00000000

Explanation:

This is an HP server blade error code. Typically this error causes POST (Power-On Self Test) to halt and give an erroneous error message: High Temperature Condition detected by Processor on server blades with multiple AC feeds.

FixIT:

First, you must verify that the high temperature warning is in fact an error. Log into Integrated Lights-Out (iLO2) to view the current temperature readings and trip points for your server. If the temperature of a sensor is above or near a tripping point, there may be a high-temperature problem with your equipment.

If a temperature check returns normal results, the issue may be with the equipment’s firmware. The error code 0x0000002C, 0x00000000 typically occurs in systems where multiple AC feeds are powered on sequentially rather than simultaneously. An Onboard Administrator firmware update should remedy this problem.

If you have any further questions about this error, feel free to contact our dedicated IT support staff by calling us toll free at 1-877-531-7466. We offer a number of advanced IT repair services.

Want more out of your hardware support? Contact a Support Specialist at CentricsIT to employ a more proactive approach to your IT lifecycle management.

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