We believe that it doesn’t make sense to pay more money to maintain older equipment. When NetApp increases your maintenance costs because your equipment is older, they’re just trying to intimidate you into purchasing newer hardware that you might not even need. Parts are cheaper and easier to source for older NetApp hardware, and the pool of trained technicians that have been around for years is larger. That is why our third party NetApp support options make more sense for your business.
CentricsIT is able to support NetApp equipment under customizable service levels completely designed for your requirements. There are no penalties for adding or deleting equipment on your contract, so you can adjust your NetApp support levels penalty-free anytime.
If you need an engineer onsite to fulfill your NetApp technical support request—no problem. We have a wide network of NetApp engineers all over the world. They are experienced with the entire line of NetApp series products, including FAS Series, V Series, F Series, GF Series and StorVault.
Our approach to support allows us to maintain all of your hardware across manufacturers through one call and one contract. We provide third-party data center support and maintenance for all of the leading equipment manufacturers, including: IBM, HP, EMC, Sun/Oracle, Brocade, Cisco, and many others.