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At CentricsIT, we are your IT experts. We are here to help with any data center hardware maintenance issue that arises. If there is an error that you can’t fix, we can help in our monthly FixIT column. This month, we’re helping remedy the HP error code: HPQ:HP_MemoryModule:0-2.

FixIT
If you receive the error “HPQ: HP_MemoryModule: 0-2″ it is likely due to a memory module that has failed or is likely tohp error code fail. Your log may look like this:
HP_MemoryModule”,Tag=”HPQ:HP_MemoryModule:0-2″”
AlertType: 5 0x5 (Device Alert)
Description: “A memory module has failed or is predicted to fail. (Physical Memory Module 2 on board 0)”
EventCategory: 3 0x3 (Memory)

ProbableCauseDescription: “Memory Module Failed or Predicted to Fail”
ProviderName: “HP Memory”
ProviderVersion: “2.2.0.0”
RecommendedActions[0]: “Check the memory configuration and replace memory as necessary. Repair appropriate IML log messages after memory is replaced.”
Summary: “Memory module has failed or is predicted to fail”

To solve the problem, schedule a maintenance window for your service and replace the DIMM module on board 0.

If you have any further questions about the HPQ:HP_MemoryModule:0-2 error, feel free to contact our dedicated IT support staff by calling us toll free at 1 (877) 531-7466. CentricsIT offers data center services including data center hardware maintenance and support, and we can help you get the most out of your data center regardless of size.

Want more out of your hardware support? Contact a Support Specialist at CentricsIT to employ a more proactive approach to your IT lifecycle management.