Count on CentricsIT for an Affordable Third-Party Cisco SMARTnet Alternative

CentricsIT offers Cisco third-party support and maintenance for companies of all sizes across the globe. Our data center support solutions are designed to extend the life of every machine in your infrastructure by covering equipment long after the manufacturer’s warranty has expired. Our Cisco third-party maintenance solutions save you 40–70% compared to what Cisco would charge you for the same type of hardware support under one of their SMARTnet support contracts. But the value doesn’t stop there.

What Makes Our Cisco Support a Valuable Cisco SMARTnet Alternative:

  • We value relationships, and know every one of our customers by name—you’re more than just an account to us.

  • We have offices and secure stocking depots positioned across the world.

  • We spare all parts ourselves and house them local to you, wherever you are.

  • Our service levels are 100% customizable—no cookie-cutter contracts or pricing plans

  • We offer same-day responses on all quotes. We guarantee you that our response time is faster than that of Cisco TAC.

  • We offer discounts for multi-year maintenance contracts.

  • Our engineers are experienced with end-of-life products.

  • There are no price increases for the life of your equipment.

OFF OEM Support List Prices, Depending on Product Line
Minutes to Address any Customer Support Ticket, 24 x 7 x 365
Secure Stocking Location Positioned Strategically for Each Client
Countries Worldwide Where We Provide Support for Our Customers


“It’s always nice to get more than what you want AND save money!”

We discussed with our CentricsIT rep exactly what we needed, and they came back to us with more than we initially were looking at buying and saved us over 60%. We were amazed!”– IT Manager, Large Southeast Manufacturing Company

We were unhappy with the way Cisco was intervening with our SMARTnet contract and decided to find an alternative solution to manage our maintenance. CentricsIT offered us the same SLA that was in place with Cisco at a much better price, along with guaranteed support for the life of the contract.

Local Government Organization

We were looking to establish a centralized support program for all our global locations, reduce maintenance spend and maximize efficiency. CentricsIT offered us a custom-fit support solution which eliminated the need for multiple support providers, saved us over 70%, and offered us better service.

Global Building Materials Company

Our Maintenance Philosophy and CentricsIT Advantage

We believe that it doesn’t make sense to pay more money to maintain older equipment. When Cisco increases your maintenance costs because your equipment is older, they’re just trying to intimidate you into purchasing newer hardware that you might not even need. Parts are cheaper and easier to source for older Cisco hardware, and the pool of trained technicians that have been around for years is larger. That is why Cisco third-party support makes more sense for your business.

CentricsIT offers customizable Cisco services contracts for Cisco End-of-Life (EOL) and Cisco End-of-Support (EOS) products. When you call us with a problem, there’s a good chance our technical engineers have already come across it and know exactly how to resolve it. If you need an engineer onsite to fulfill your Cisco support request—no problem. We have a wide network of Cisco engineers all over the world.

Our technical expertise and large inventory of hardware spares guarantees that you can keep your current Cisco equipment, while significantly reducing your maintenance costs compared to Cisco SMARTnet prices.

Our approach to support allows us to maintain all of your hardware across manufacturers through one call and one contract. We provide third-party data center support and maintenance for all of the leading equipment manufacturers, including: IBM, HP, EMC, Sun/Oracle, Brocade, Cisco and many others.


Learn how CentricsIT can help your company save 50–80% on Cisco third-party maintenance and support. Request a free consultation today, and one of our support specialists will respond within one (1) business day.