Our Process

We take a consultative approach to each client engagement. Whether you’re looking for help on a short-term project, planning a hardware refresh, or switching to third-party maintenance, we work closely with your team to understand your unique challenges and specific needs, walking through a comprehensive methodology that enables us to uncover additional opportunities to maximize infrastructure value and overall efficiency.

With such an intense focus on individual client needs, it’s common for our clients to think of CentricsIT as an extension of their own teams.

When you engage CentricsIT for your next project or for on-demand field services, you gain access to our global network of highly qualified IT engineers, who are certified across technologies at the highest levels. These are vetted, proven resources we deploy and manage on your behalf.

When you approach CentricsIT with any IT asset disposition project, we work with you to customize an ITAD solution that works best for your business based on your current processes and environments. We also utilize advanced disk sanitization methods to erase data according to HIPAA and Department of Defense NISPOM standards and offer use of disk destruction devices to obliterate your hard disks entirely with data erasure. Regardless of the procedure you prefer, CentricsIT will provide you with a Certificate of Erasure or Destruction, backed up by our data security guarantee.

CentricsIT Third-Party Maintenance keeps you ahead of the OEM EOL and EOSL deadlines and helps you break free from the forced upgrade cycle. With a global network of skilled engineers and over a decade of expertise in the secondary market, CentricsIT helps companies all over the world maintain their hardware—at a fraction of the price of the OEMs−and with the track record to prove it.

We remain transparent in our processes, reach, and expertise. You can communicate with our team, monitor projects, request support, and more via our project intelligence portal, CentricsIQ.

CentricsIQ is a highly customized project management view that provides unrivaled transparency into your real-time field activities. Through its intuitive portal interface, you and your team have access to real-time project details through a central repository that updates and stores all data for active and completed tasks.