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As the students return to school for a new year, what better time than now to brush up on your third-party maintenance knowledge?
Back To School Maintenance 101 Infographic
Did You Know?
- 70% of the average IT budget is spent on maintenance
- Switching from OEM support contracts to third-party maintenance saves an average of 40%-70% on costs
The Class Bully
The OEM support model focuses on selling, not maintaining. They want to raise the cost of maintaining older equipment in order to bully you into upgrading to newer machines. If your IT equipment works just fine, it doesn’t make sense to pay for an expensive upgrade. The primary goal of third-party maintenance providers is to extend the life and value of the IT assets that you’ve already purchased.
IT infrastructure costs should decrease over time as parts become easier to find and less expensive.
Third-Party Vocabulary
SLA
A service plan that you can customize to your unique needs—not the cookie cutter plans offered by the OEM.
Blended Support
Third-party support that complements existing OEM maintenance plans. Keep older machines on TPM while the OEM supports your latest and greatest.
30 minutes
The maximum time it takes for an engineer to respond to your ticket.
Online Asset Management Tool
Every machine in your environment uncatalogued, organized, and tracked in one place—even those maintained by the OEM.
Interested in learning more? Contract CentricsIT today.
