As the students return to school for a new year, what better time than now to brush up on your third-party maintenance knowledge?

Back To School Maintenance 101. Back to school third party maintenance 101. As the students return to school for a new year, what better time than now to brush up on your data center maintenance knowledge? Did you know that 70% of the average IT budget is spent on maintenance? Switching from OEM support contracts to third party maintenance saves an average of 40% to 70% on maintenance costs. The OEM support models focus on selling, not maintaining. They want to raise the cost of maintaining older equipment in order to bully you into upgrading to newer machines. If your IT equipment works just fine, it doesn’t make sense tot pay for an expensive upgrade. Third party maintenance providers’ primary goal is to extend the life and value of the IT assets that you’ve already purchased. It infrastructure costs should decrease over time as parts become easier to find and less expensive. An SLA is a service plan you can customize to your unique needs – not the cookie cutter plans offered by the OEMs. Blended support is third party support that complements existing OEM maintenance plans. Keep older machines on party maintenance while OEM supports your latest and greatest. 30 minutes is the maximum time it takes for an engineer to respond to your ticket. Online asset management tool allows you to have every machine in your environment cataloged, organized, and tracked in one place – even those maintained by the OEM.

Back To School Maintenance 101 Infographic

Did You Know?

  • 70% of the average IT budget is spent on maintenance
  • Switching from OEM support contracts to third-party maintenance saves an average of 40%-70% on costs

The Class Bully

The OEM support model focuses on selling, not maintaining. They want to raise the cost of maintaining older equipment in order to bully you into upgrading to newer machines. If your IT equipment works just fine, it doesn’t make sense to pay for an expensive upgrade. The primary goal of third-party maintenance providers is to extend the life and value of the IT assets that you’ve already purchased.

IT infrastructure costs should decrease over time as parts become easier to find and less expensive.

Third-Party Vocabulary

SLA

A service plan that you can customize to your unique needs—not the cookie cutter plans offered by the OEM.

Blended Support

Third-party support that complements existing OEM maintenance plans. Keep older machines on TPM while the OEM supports your latest and greatest.

30 minutes

The maximum time it takes for an engineer to respond to your ticket.

Online Asset Management Tool

Every machine in your environment uncatalogued, organized, and tracked in one place—even those maintained by the OEM.

Interested in learning more? Contract CentricsIT today.

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