HP FixIT

/Tag: HP FixIT

FixIT: Addressing Attention Lights on HP Integrity Servers

The CentricsIT engineering experts are here to help with your data center in our monthly FixIT column. This month, learn how to access and clear system error logs  to address attention lights on HP Integrity servers. Below, our engineers walk you through an example on how to first show the log, then select event, and finally select Text to make the log more readable. You can also clear the logs using the C command. If you need additional assistance, contact us to talk about our on-demand engineering options.    [mp] MP> SL   Event Log Viewer Menu:   Log Name            Entries    % Full      Latest Timestamped Entry --------------------------------------------------------------------------- E - System Event          741        72 %      21 Jan 2012 04:14:32 F - Forward Progress     4000       100 % B - Current Boot          148        [...]

FixIT: HP Error Associated with Failed Disk Drives on HP XP24000

Here at CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center, we are here to help. If there is an error code you can't fix, let us assist you in our monthly FixIT column. This month, we're focusing on the HP error associated with failed disk drives on HP XP24000. Even though the drives are hot swappable, you will need to follow these steps in order to correctly remove the failed drive and add the replacement. Go into maintenance window and select DKU with failed drive: Select the HDU information, Front or Back: Select the HDU: Verify the drive status: When asked if you are sure select “YES”. The drive will spin down and you will be prompted to replace. [...]

FixIT: HP Memory 207 Initialization Error

Here at CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center, we are here to help. If there is an error code you can't fix, let us assist you in our monthly FixIT column. This month, we're focusing on the HP Memory 207 Initialization Error. The memory 207 initialization error will always appear during the boot process and will be accompanied by several loud beeps.  In addition to the basic error message, the screen will also display the specific processor slot and memory dims that are effected. What are the Causes of the HP Memory 207 Initialization Error? There are three possible causes of this error: The memory dim is not seated properly or is faulty Processor is dirty or damaged Damaged processor slot How [...]

FixIT: Error Code – IO_PCI_PERR

At CentricsIT, we are your IT experts. We are here to help with any IT maintenance issue that arises in your data center. If there is an error code that you can’t fix, we can help in our monthly FixIT column. This month, we’re covering the HP error code: IO_PCI_PERR Error Code: IO_PCI_PERR Explanation: This is an HP error code. When you see the error code IO_PCI_PERR, your server will most likely automatically reboot due to a panic condition. FixIT: This error message accompanies a hung reboot and the System LED may be blinking red all the time, even between reboots. If your System LED light is blinking red, you must first make sure that it is not flashing residually from a previous error that has already been cleared. If [...]

FixIT: Error Code PD_INCOMPATIBLE_CPU_SPEEDS

At CentricsIT, we are your IT experts. We are here to help with any IT issue that arises in your data center. If there is an error code that you can't fix, we can help in our monthly FixIT column. In this post, we are focusing on HP error code: PD_INCOMPATIBLE_CPU_SPEEDS. Error Code: PD_INCOMPATIBLE_CPU_SPEEDS Explanation: One or more processors have slightly degraded, but not enough to error out a specific processor. CPU degradation can be defined as the process by which a CPU loses its ability to sustain an equivalent overclock. This can often be sustained by increasing core voltage levels. FixIT: Remove the suspect cell and add one processor at a time until the problematic processor is identified. Note: Use caution if you chose to run CPUs in excess of [...]

FixIT: Error Code MEM_SBE_IN_ECHELON

At CentricsIT, we are your IT experts. We are here to help with any IT issue that arises in your data center. If there is an error code that you can't fix, we can help in our monthly FixIT column. This month, we are focusing on the HP Error Code MEM_SBE_IN_ECHELON. Error Code: MEM_SBE_IN_ECHELON Explanation: A correctable DIMM error has been established. This is an alert level 2 event ID. FixIT: This error code will most commonly occur in the HP Superdome Server SX1000 and HP Integrity Superdome SX1000 firmware. You should see a reporting entity. Once you do, scroll down into logs to distinguish defective DIMM or DIMMs. Example: Memory DIMM cabinet 0 cell 4 DIMM 6b. In this instance you will need to power the server down, replace [...]