Case Studies

SUCCESS STORY: CentricsIT Helps Global VAR Partner Provide IT Asset Disposition Services to $15B Travel Technology Company BUSINESS CHALLENGES The global company needed to close down various of their offices around the world as they looked to downscale their footprint due to the COVID-19 pandemic impact on travel. Having offices [...]

SUCCESS STORY: CentricsIT Helps Leading Manufacturing Company with Hardware Support Cost Reduction BUSINESS CHALLENGES The manufacturing organization required a cost-saving solution to provide ongoing maintenance for its existing IBM, NetApp, Dell/EMC, and Cisco equipment. SOLUTION REQUIREMENTS In addition to significant cost savings, the [...]

SUCCESS STORY: CentricsIT Provides On-Demand Engineering to a Large US Bank BUSINESS CHALLENGES This large financial institution needed dispatch services for all of its existing sites. They had issues with their current incumbent dispatch provider and were looking for a more reliable resource. SOLUTION [...]

SUCCESS STORY: CentricsIT Provides Global VAR with Long-Term Dedicated Support and Credentialing for Biotech Client BUSINESS CHALLENGES This end user required on-call engineer dispatch and dedicated technical support, including credentialing, for all employees worldwide. SOLUTION REQUIREMENTS The VAR’s solutions requirements included coverage in [...]

SUCCESS STORY: CentricsIT Helps VAR Partner Migrate Global Capital Market Client to Windows 10 BUSINESS CHALLENGES CentricsIT’s partner needed to migrate 24,000 of its client’s end users from Windows 7 to Windows 10 by the end of the year. The client turned to CentricsIT’s partner after its first [...]

SUCCESS STORY: CentricsIT partners with a healthcare organization to streamline ITAD processes, providing efficiency and peace of mind BUSINESS CHALLENGES Medical emergencies can happen at any time, so there is no situation in which patient data can be lost or destroyed. This healthcare company needed reliability and consistency [...]

SUCCESS STORY: CentricsIT Provides Dedicated Support to Leading Global VAR Partner BUSINESS CHALLENGES Our partner was tasked with a global IT hardware rollout to all of the retailer’s store locations. The company needed one vendor to support the entire project across the US and Canada. They also required [...]

SUCCESS STORY: CentricsIT Deploys Regional Field Engineers to Support VAR Partner BUSINESS CHALLENGES The bank acquired another financial institution and was tasked with refreshing technology to an improved standard at 47 locations in one weekend. This seemed like an impossible task. The client had never outsourced IT refreshes, [...]

SUCCESS STORY: CentricsIT Helps a Major OEM Support Thousands of Servers Globally with Scheduled Engineering BUSINESS CHALLENGES The technology giant buys pre-racked servers by the thousands from our partner, the cloud infrastructure OEM. After receiving the pre-racked servers, the OEM ships them around the world to accomplish point [...]

SUCCESS STORY: CentricsIT designs custom-fit support solution for global supplier of building materials. BUSINESS CHALLENGES The company had its maintenance accounts distributed across several OEMs, and it was looking to establish a centralized support center for all its locations around the world. Reducing maintenance spend was also a major [...]