CentricsIT Helps a Major OEM Support Thousands of Servers Globally with Scheduled Engineering
The technology giant buys pre-racked servers by the thousands from our partner, the cloud infrastructure OEM. After receiving the pre-racked servers, the OEM ships them around the world to accomplish point of presence and address latency issues at CoLo facilities. The end user does not have badged (W-2) engineers at these facilities to support the environment, and therefore struggles when it comes to finding support for their servers that support global cloud applications.
With the need for engineers to attend to the servers quickly, the multinational tech company needed a cost-efficient and effective solution for global support.
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