Project Description

SUCCESS STORY:
CentricsIT Provides On-Demand Engineering to a Large US Bank

BUSINESS CHALLENGES

This large financial institution needed dispatch services for all of its existing sites. They had issues with their current incumbent dispatch provider and were looking for a more reliable resource.

SOLUTION REQUIREMENTS

The financial institution was looking for better service delivery, more responsiveness, and more qualified technicians for the types of dispatch tickets they typically submit. In addition, our VAR partner was looking for a more comprehensive provider and for access to technicians with better soft skills onsite in front of the end customer.

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Download the case study to learn how CentricsIT provided ODE and EUC Services to 800+ Locations Nationwide