Project Description
SUCCESS STORY:
CentricsIT designs custom-fit support solution for a Fortune 1000 payment processing company.
BUSINESS CHALLENGES
The company’s vast infrastructure and crucial network uptime requirements demand mission-critical SLAs across a number of platforms. This comes at a high cost through the OEMs.
BENEFITS OF CENTRICSIT SOLUTION
In addition to significant cost savings, customer satisfaction increased over previous providers, as support service delivery—with dedicated, high-level engineers—tremendously improved when the payment processing organization contracted with CentricsIT.
Download Full Case Study
Download the case study to learn how CentricsIT assessed the organization’s needs and goals and designed a specific plan to meet the unique support requirements of its infrastructure.
