Count on CentricsIT for Customizable and Affordable Third-Party Maintenance Services

As a third-party maintenance provider, CentricsIT helps companies of all sizes across the world better manage their data centers by offering third-party maintenance (TPM) services for all leading equipment manufacturers. Our commitment is to deliver high-quality TPM services that give you the flexibility to manage your data centers in the most efficient and cost-effective way possible.

CentricsIT is also a trusted independent hardware reseller, uniquely qualified to source spare parts at competitive price points you won’t easily find from other third-party maintenance providers. Our IT maintenance and support solutions either replace existing support programs or strategically supplement OEM plans, ensuring a TPM solution that’s just right for your specific needs.

Gartner identifies CentricsIT as a top third-party maintenance solution provider for cost optimization, with the average customer realizing 40-70% savings on support costs.

Supported Product Lines

SERVERS/STORAGE NETWORKING PBX/IP TELEPHONY MOBILE
Brocade HPE 3Com Alcatel Nokia Apple
Cisco IBM Brocade AT&T Panasonic Microsoft
Dell NetApp Cisco Avaya Siemens
EMC Oracle/Sun HPE Ericsson Nortel
Fujitsu Juniper LG
Hitachi Dell NED

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What Makes CentricsIT a Valuable Third-Party Maintenance Provider:

  • We value relationships and know every one of our customers by name—you’re more than just an account to us.

  • We have offices and secure stocking depots positioned across the globe.

  • We spare all parts ourselves and house them locally to you, wherever you may be located.

  • We offer service levels that are 100% customizable—no cookie-cutter TPM contracts or pricing plans.

  • We give prompt, same-day responses to all requests for quotes.

  • We provide discounts for multi-year third-party maintenance contracts.

  • We have a team of engineers who are skilled and experienced with end-of-life products.

  • We offer a “no price increase policy” for the life of your equipment.

In a nutshell, we are not just your average, run-of-the-mill third-party maintenance company.

Unparalleled service trusted expertise, and an extensive network is the hallmarks of CentricsIT as a leading third-party maintenance provider. Our solutions and services are aimed to offer organizations a single point of contact for all their hybrid support and TPM requirements.

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40% – 70% OFF on all OEM Support List Prices, Depending on Product Line
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Minutes to Address any Customer Support Ticket, 24 x 7 x 365
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Secure Stocking Location Positioned Strategically for Each Client
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Countries Worldwide Where We Provide Support for Our Customers

“It’s always nice to get more than what you want AND save money!”

We discussed with our CentricsIT rep exactly what we needed, and they came back to us with more than we initially were looking at buying and saved us over 60%. We were amazed!”– IT Manager, Large Southeast Manufacturing Company

“CentricsIT stood out immediately because of their pricing. They blew the other companies out of the water. Furthermore, their customer service and attention to detail was fantastic. Our rep is available to us 24/7. You could even say that he’s an extension of our IT team.”
IT Director, Global Company in Software Vertical
“Price was definitely the biggest factor, but I have to say that I am always impressed with how quickly I get a response when requesting a quote from CentricsIT. With CentricsIT, I usually get a quote back within 30 minutes or at the very least, by end of business day. That’s a great way to do business.”
Enterprise Network Engineer, Global Company in Healthcare Industry

Third-Party Maintenance Success Stories

Our Maintenance Philosophy and Advantage

We’ve always believed that it doesn’t make sense to pay more money to maintain older equipment. When manufacturers increase your maintenance costs because your equipment is older, they’re just trying to intimidate you into purchasing newer hardware that you might not even need. The truth is, parts are actually cheaper and easier to source for older hardware, and the pool of trained technicians that have been around for years is larger.

That is why our third-party maintenance options make more sense for your business.

We understand that every organization has its own unique business context. The role of CentricsIT as a third-party hardware maintenance provider is to support your IT equipment under customizable service levels that are completely designed for your distinct requirements. There are no fees for adding or deleting equipment on your contract, so you can adjust your support levels penalty-free anytime.

Need an engineer onsite to fulfill your technical support request? No problem. CentricsIT is one of the few third-party maintenance providers that have a wide network of skilled engineers all over the world. Our teams are experienced with all the leading manufacturers’ product lines.

Our approach to third-party maintenance support allows us to maintain all of your IT infrastructure across manufacturers through one call and one contract.

For a customized, cost-effective, and hassle-free TPM experience, give us a call today.

WE’VE GOT YOU COVERED 24 X 7 X 365 WORLDWIDE

Learn how CentricsIT can help your company save 40-70% on third-party maintenance services. Request a free consultation today, and one of our support specialists will respond within one (1) business day.



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