Global Building Materials Supplier Success Story

//Global Building Materials Supplier Success Story
Global Building Materials Supplier Success Story2018-07-18T13:27:28-05:00

Project Description

SUCCESS STORY:
CentricsIT designs custom-fit support solution for global supplier of building materials.

BUSINESS CHALLENGES

The company had its maintenance accounts distributed across several OEMs, and it was looking to establish a centralized support center for all its locations around the world. Reducing maintenance spend was also a major priority.

SOLUTION REQUIREMENTS

This global company needed to combine all of its support contracts in an effort to decrease operating costs and streamline processes to maximize efficiency. It required a maintenance vendor with global reach that could provide support and spare parts for multiple vendors—all through one contract.

Download Full Case Study

Download the case study to learn how CentricsIT was able to provide a 70% discount over the competitor’s price. Although the SLA that CentricsIT provided is next business-day, because CentricsIT has engineers frequenting that data center, the engineers have arrived the same day to assist.