IT Field Services

/IT Field Services
IT Field Services2018-08-02T14:23:42+00:00

Project-Based or On-Demand Field Services deployed globally.

One Resource for Engineering Support, When and Where You Need It.

We leverage a global network of heavily vetted and experienced field technicians supported and managed through our central operations group to perform nearly any type of technology services you require. We own the outcome and realize quality delivery is our only guarantee to future business.

The days of managing multiple IT services vendors across regional locations are over. Our clients expect us to be the center of excellence providing precise and transparent execution of IT operational tasks, projects, and ongoing programs.

Primary Disciplines

IT Field Services Categories

One System of Service Delivery

Case Management Portal: Log Cases Easily with Complete Status Visibility

Clients today care more about how providers deliver their services, what level of visibility will be provided throughout the engagement, how tickets are created and managed and how the quality of engineers and their performance can be assessed and managed than ever before.

When you partner with CentricsIT for your projects, you can log into our case management portal and create your own tickets, monitor the status, make notes or changes, and collaborate with your team.

You can also call our dedicated support line 24 x 7 x 365 or email your request and receive alerts once your project is in queue.

CentricsONE: Transparency and Communication for Real-Time Collaboration

When you engage the project team at CentricsIT, we become one with your internal team, delivering updates in real-time through the CentricsONE collaboration tool. Logging in to CentricsONE gives your team the ability to communicate with CentricsIT in real-time, update project milestones, requests changes, or simply check the status of the ongoing milestones. Transparency and collaboration are the keys to our ongoing customer relationships—and the backbone of our service delivery model.

Learn More About Our Project-Based IT Field Services
Learn More About Our On-Demand Services (SMARTHANDS)