Global Resource Vetting Process

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Global Resource Vetting Process2020-06-24T17:23:49-04:00

The Engineering Expertise You’re Looking for When and Where You Need It

IT teams are shrinking−but demands for IT projects are not. Hiring full-time W-2 engineers for short-term needs just doesn’t make sense. That’s why 90% of companies turn to contingent labor to get work done−but not every outsourced IT partner delivers the same quality of support. [1] That’s why companies should ask about their IT partner’s global resource vetting process before signing an MSA.

With over a decade in the technology industry, CentricsIT has cultivated a global network of highly skilled engineers at every level to support our clients and help them meet their project goals. CentricsIT helps IT teams scale globally with the technical skills they need to fulfill their strategic initiatives—without the logistical headaches caused by juggling multiple vendors.

CentricsIT is always receiving and reviewing new applications to join the CentricsIT engineering network. Our strategic process enables us to find the best engineers all around the world.

The CentricsIT Global Resource Vetting Process

The CentricsIT Resource Management Team vets each engineer in a thorough process including interviews, assessments, and background checks before resources deploy onsite. Our process ensures you receive the best qualified engineers for your project needs. Whether you need a specialist for a complex implementation or several Tier 1 engineers for a simple rack-and-stack, CentricsIT has the global vetting processes in place to ensure you get the right professionals when and where you need them.

Centrics University

Centrics University is a unique training platform that enables our Resource Management Team to fully evaluate and assess the skills and professionalism of each engineering candidate before he or she is deployed to a client site. Once an engineer makes it through CentricsU, there is one final interview with an experienced CentricsIT recruiter to go through the results and further evaluate soft skills and professionalism.

CentricsIQ Provides Further Global Resource Vetting During and After the Project

When you engage the project team at CentricsIT, we become one with your internal team, delivering updates in real-time through the CentricsIQ collaboration tool. Logging in to CentricsIQ gives your team the ability to communicate with CentricsIT and your project engineers in real-time, update project milestones, request changes, or simply check the status of the ongoing milestones.

Transparency and collaboration are the keys to our ongoing customer relationships—and the backbone of our service delivery model. To ensure we continue to provide the best engineering expertise, both CentricsIT Project Coordinators and client contacts grade technicians via the project portal. This enables us to track the performance and quality each engineer delivers to your projects.

Understanding CentricsIT Engineer Tier Levels

Experience can make all the difference when it comes to the engineers you need for your IT projects. However, not all organizations differentiate between expertise levels using the same language. What one provider might refer to as Tier 1 experience could qualify as Tier 2 experience at another. So, without universal terms, how can organizations be sure they have the experts with the right knowledge for the job at hand?

Global Vetted Resources for Your Shrinking Workforce

In the past, engineers were staffed specifically for an application or type of hardware. These engineers were advanced specialists who had honed their crafts over many years. That strategy worked for a time, but there’s a new trend emerging−employ generalists, reduce headcount, and staff as few engineers as possible.

Our logistics networks and in-house licensed customs broker enable our clients’ international maintenance processes.

If you are operating with a lean engineering team but feeling the pressure of being understaffed, know that you don’t need to.

The CentricsIT Global Network of Engineering Resources Bridges the Gap

CentricsIT has a large global network of engineers available for short and long-term projects, including:

  • System Rack & Stack

  • EUC Installation & Removal

  • Onsite Desktop Support

  • Site Surveys

  • Wireless Surveys

  • Data Center Moves

  • IT Asset Disposition

Our highly vetted network helps organizations address technical needs in a cost-effective, reliable way.

Contact Us

Contact the experts at CentricsIT to discuss your global needs for on-demand engineering.

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[1] Brandon Hall Group’s 2017 Contingent Workforce Study