FixIT

/FixIT

FixIT: Addressing Attention Lights on HP Integrity Servers

The CentricsIT engineering experts are here to help with your data center in our monthly FixIT column. This month, learn how to access and clear system error logs  to address attention lights on HP Integrity servers. Below, our engineers walk you through an example on how to first show the log, then select event, and finally select Text to make the log more readable. You can also clear the logs using the C command. If you need additional assistance, contact us to talk about our on-demand engineering options.    [mp] MP> SL   Event Log Viewer Menu:   Log Name            Entries    % Full      Latest Timestamped Entry --------------------------------------------------------------------------- E - System Event          741        72 %      21 Jan 2012 04:14:32 F - Forward Progress     4000       100 % B - Current Boot          148        [...]

FixIT: v3700 v2 Direct Attach Compatibility Issue with IBM Power7

Here at CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center, we are here to help. If there is an error code you can't fix, let us assist you in our monthly FixIT column. This month, we're focusing on the v3700 v2 Direct Attach Compatibility Issue with IBM Power7 running AIX. This issue occurs when the end user would like to directly attach 8Gb Fiber Channel FC 5735 on Power7 machine to 16Gb internal Fiber Channel adapters on v3700 v2 controller. Unfortunately, it’s not possible to direct attach to the controller as-is. The Problem with the Configuration? The 8Gb Fiber Channel card FC 5735 does not support direct attach whatsoever, even though it seems that, logically, it should work. So, How Do You [...]

FixIT: How to Upgrade Cisco 3850 IOS

At CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center we are here to help. If there is an error code you can’t fix, let us assist you in our monthly FixIT column. This month, we're focusing on how to upgrade Cisco 3850 IOS using TFTP and USB. The procedure to upgrade Cisco 3850 IOS is very easy but it is a bit different than the usual software image of previous switches i.e 3750 etc. The main difference is that the Cisco 3850 switch runs IOS-XE so you have to copy the .bin file to the flash on the switch, and then install the software on the switch. Download the required image from the Cisco website Begin the install Reboot the switch Step 1 - Copy the [...]

FixIT: Change Data Execution Prevention Settings

Here at CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center, we are here to help. If there is an error code you can’t fix, let us assist you in our FixIT column. This post focuses on how to change Data Execution Prevention settings.  Understanding Data Execution Prevention Data Execution Prevention (DEP) is a security feature that helps prevent damage from viruses and other security threats by monitoring your programs to make sure they use the computer's memory safely. If you want to turn off DEP for a program you trust, first check to see if the software publisher has made a DEP-compatible version of the program or made an update available before you change any DEP settings. If an update or DEP-compatible version [...]

FixIT: Troubleshooting Network Interfaces on Juniper EX-Series Virtual Chassis

Here at CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center, we are here to help. If there is an error code you can't fix, let us assist you in our monthly FixIT column. This month, we're focusing on troubleshooting network interfaces on Juniper EX-Series Virtual Chassis. Problem: Gigabit Ethernet interfaces retain their previous slot numbers when a member switch is disconnected from the Virtual Chassis. Solution: If a switch had been previously connected as a member of a Virtual Chassis configuration, it retains the member ID that it was assigned by being a member of that configuration even after it got disconnected and started operating as a standalone switch. The interfaces that were configured while the switch was a member of the Virtual Chassis configuration [...]

FixIT: Dell Error RRDU0002 on Dell R710, R810, R910 Servers

Here at CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center, we are here to help. If there is an error code you can't fix, let us assist you in our monthly FixIT column. This month, we're focusing on the Dell Error RRDU0002 on Dell R710, R810, R910 Servers. This error occurs when 2nd SD card is installed. The error points to a faulty SD card; but could be caused by implementation or configuration errors. Installing SD cards: Even though the servers come with 3 SD card slots, the one in the rear is for the iDrac vFlash Feature. The other 2 slots are for the Standalone SD cards. Setup: Setup needs to be done in the Bios. You will have two options: [...]

FixIT: HP Error Associated with Failed Disk Drives on HP XP24000

Here at CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center, we are here to help. If there is an error code you can't fix, let us assist you in our monthly FixIT column. This month, we're focusing on the HP error associated with failed disk drives on HP XP24000. Even though the drives are hot swappable, you will need to follow these steps in order to correctly remove the failed drive and add the replacement. Go into maintenance window and select DKU with failed drive: Select the HDU information, Front or Back: Select the HDU: Verify the drive status: When asked if you are sure select “YES”. The drive will spin down and you will be prompted to replace. [...]

FixIT: HP Memory 207 Initialization Error

Here at CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center, we are here to help. If there is an error code you can't fix, let us assist you in our monthly FixIT column. This month, we're focusing on the HP Memory 207 Initialization Error. The memory 207 initialization error will always appear during the boot process and will be accompanied by several loud beeps.  In addition to the basic error message, the screen will also display the specific processor slot and memory dims that are effected. What are the Causes of the HP Memory 207 Initialization Error? There are three possible causes of this error: The memory dim is not seated properly or is faulty Processor is dirty or damaged Damaged processor slot How [...]

FixIT: Port stuck in STP blocking state with BLK*(Type_Inc)

At CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center we are here to help. If there is an error code you can’t fix, let us assist you in our monthly FixIT column.  This month, we’re covering the Cisco Nexus 5000 Series Switch Error: Port stuck in STP blocking state with BLK*(Type_Inc). Problem: A port stuck in STP blocking state with BLK*(Type_Inc) is a type of inconsistency that might exist on an access port when it is connected to a trunk port on the other end. The port becomes BLK*(Type_Inc) to indicate that there is an incorrect configuration on the link. Use these commands to confirm the details of the STP port state for the port: Show spanning-tree interface detail <id> detail Show spanning-tree [...]

FixIT: IBM Flex System x240 Compute Node Firmware Update

At CentricsIT, we are your IT experts. When any IT maintenance issue arises in your data center we are here to help. If there is an error code you can’t fix, let us assist you in our monthly FixIT column.  This month, we’re covering the IBM Flex System x240 Compute Node Firmware update that enables v2 Intel Xeon support. x240 compute nodes require an update with the latest Intel Xeon Processor E5-2600 v2 series architecture. The update will ensure increased performance, connectivity and storage options. To upgrade IBM Flex x240 v1 to V2 firmware, it is necessary to upgrade the blade firmware using the v1 CPU before being able to physically upgrade the FLEX 240 and achieve the full functionality. Necessary tools and hardware for upgrade: Flex System Blade Chassis [...]