Centrics Support Services vs. OEM Maintenance Key Offerings And Features

  • There are no price increases for the life of the equipment.
  • Our customer-fit program is designed for your specific needs.
  • Four-hour response time means on-site with part in hand.
Key Offerings and Features CSS OEMs
Same-day response on all quotes
Easy-to-use online ticketing system
One call for all your data center needs
No price increases for the life of equipment – guaranteed
Discounts for multi-year maintenance contracts
Customer-fit programs designed for your specific needs
Advanced asset tracking system
Local parts warehouse
Engineers experienced with end-of-life products
End-of-life service parts available on all product lines
Four-hour response time means on-site, part-in-hand
No penalties for changing SLAs on equipment
No penatlies for adding or deleting equipment on contract
Co-term contracts available
Support first – Ensures you will receive coverage on any asset
Varies by OEM
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Let Centrics Support Services offer you a custom solution that fits your needs. This is the Centrics Support Services Advantage.
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